Board Rule .1615 requires all pharmacy and DME permit applicants and holders to obtain and report an e-Profile number issued by the National Association of Boards of Pharmacy (NABP) as a condition of permit issuance or renewal. The renewal period opens on November 1, 2020, all pharmacy and DME permits will be required to provide their business e-Profile number on the renewal application. If a business e-Profile number is not provided, the pharmacy or DME facility will be unable to complete the renewal process. Pharmacies and DME facilities may obtain an e-Profile number without cost. Directions for doing so are found here. A few pharmacists have reached out to the Board and are experiencing technical difficulties obtaining a business e-Profile number from NABP.  The issue seems to arise when a pharmacist uses the same computer, browser, and email address that the pharmacist uses to access their personal e-Profile number. NABP staff have identified that the cookies/cached information of the personal e-Profile log-in as creating the problem. NABP staff recommend the following steps prior to creating a business e-Profile: clear the cookies/cache on your current internet browser, use a different internet browser (Google Chrome and Firefox are preferable), create the business e-profile number with a different email address than the one used for your personal e-profile number. If problems persist, please contact NABP. 

For more information, contact NACDS’ Leigh Knotts at 803-243-7207.