The South Carolina Department of Health and Human Services (SCDHHS) will operate on an updated schedule for Healthy Connections Medicaid claims submission and payments for one week in May 2022 to accommodate the state holiday observed May 10, 2022.
Tuesday, May 10, 2022, is designated as a South Carolina state holiday. Due to this holiday, claims must be submitted by 5 p.m. Sunday, May 8, 2022, to be included with the payment scheduled for Friday, May 13, 2022. Payments will run Monday, May 9, 2022. Electronic remittance advice may be available one day earlier than normal. Payments will be dated Friday, May 13, 2022.
Also in South Carolina, The Board of Pharmacy has been made aware that licensees are receiving scam phone calls from individuals impersonating state Board of Pharmacy inspectors and investigators. Licensees should be cautious of providing confidential or payment information over the phone without verifying the source is legitimate.
Scammers are calling pharmacists and telling them that their facility or individual license is under investigation. Scammers may also claim that they are working with the Food and Drug Administration (FDA) or Drug Enforcement Administration (DEA) on a case, and further claim that the licensee is under investigation for suspicious activity or drug trafficking. In either case, the scammers claim that the licensee will face disciplinary action, a revoked license, or arrest if they do not immediately pay a fine over the phone.
Additionally, many scammers are “spoofing” the phone number used to make the call, making it appear that the phone number is from a legitimate source. Scammers may even give a fake name and a fraudulent inspector identification number as “proof” of identity. If the call sounds suspicious, hang up and call the South Carolina Board of Pharmacy directly at 803-896-4700 or contact the Board at Contact.Pharmacy@llr.sc.gov.
If a licensee receives a scam call from someone impersonating a state Board inspector or investigator, please report it immediately to Ray Trotter at Ray.Trotter@llr.sc.gov.
If the scammer is impersonating an FDA or DEA inspector, please make a report to the respective agency. In addition, the licensee may also report scam calls to the Federal Communication Commission’s consumer complaint program. Please provide as many details about the scam call as possible.
For more information, contact NACDS’ Leigh Knotts at 803-243-7207.