Effective Monday, March 18, Medicaid paper exceptional claims will no longer be accepted. Providers must submit an exceptional claim, along with the required Exceptional Claim Form, electronically via the newly redesigned Florida Medicaid Secure Web Portal under the Claims panel. Providers are encouraged to review the Electronic Exceptional Claim Submission Quick Reference Guide.

For more information, contact NACDS’ Leigh Knotts at 803-243-7207.