The Department of Health and Human Services will operate on an updated schedule for Healthy Connections Medicaid claims submission and payments for one week in November 2019 to accommodate the Thanksgiving holiday. Due to this holiday schedule, claims must be submitted by 5:00 p.m. on Saturday, November 23 to be included with the payment scheduled for Friday, November 29. Payments will run on Monday, November 25 and electronic remittance advices will be available on Tuesday, November 26. Payments will be dated Friday, November 29, as usual. Please refer any questions or concerns regarding this alert to the Provider Service Center at (888) 289-0709.

For more information, contact NACDS’ Leigh Knotts at 803-243-7207.